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Customer care - england & wales

Mcdonald'S
Posted: 30 June
Offer description

Overview

McDonald's UK has been around for over 50 years! We are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.

As a Customer Support Coordinator, you will be the face of your restaurant. Your responsibilities include engaging with customers, ensuring smooth operations in customer areas, making children feel welcome, organizing special events, attending to customers' specific needs, maintaining cleanliness standards, and creating a warm, welcoming atmosphere. You will establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.

We seek individuals who can work in a fast-paced, energetic environment, with a genuine smile and the ability to connect with customers to make them feel valued.

Essential qualities include friendliness, approachability, courteousness, helpfulness, and effective communication skills such as attentive listening, face-to-face verbal communication, and maintaining eye contact. The ability to sustain high energy levels while working efficiently and productively is crucial. Benefits include holiday pay, service awards, meal allowances, employee discounts from top brands, and more.

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