We are seeking a highly motivated problem-solver who thrives in high-pressure environments and is dedicated to delivering superior client outcomes. As a Client Services Coordinator, you will leverage a proactive mindset to navigate complex challenges while maintaining an unwavering commitment to service excellence. Join our high-performance team to translate your passion for service into measurable organizational success.
The Role
1. Analysis and interpretation of licencing requirements
2. Finding Solutions to complex and bespoke liceencing requests
3. Be the first point of contact for clients on queries relating to software licencing, billing and contract renewals
4. Processing new sales and trials in accordance with the clients Software License Agreement including dispatch of software licences and processing of invoices
5. Leading a small group with responsibility for a subset of high value clients
6. Drafting quotations for new and additional licence requests