Client:
Sanctuary Students
Location:
UK
Job Category:
Other
EU work permit required:
Yes
Job Reference:
45832dc68590
Job Views:
8
Posted:
29.06.2025
Expiry Date:
13.08.2025
Job Description:
The role of Assistant Accommodation Manager will include:
1. Line managing a team of General Assistants on various tasks such as cleaning of communal areas, daily service cleans, and hotel-style changeovers of accommodation on a daily basis.
2. Allocating tasks and managing workloads of general assistants to prioritize the needs of the business.
3. Completing finance tasks such as processing rent payments, invoices, and raising purchase orders.
4. Communicating with tenants and the wider team, and dealing with queries professionally and promptly.
5. Providing quality customer service and reacting to inquiries.
6. Working with other Assistant Accommodation Managers on monthly building checks, raising repairs, completing inspections of void rooms, inspecting completed work, and periodic inspections of occupied rooms.
7. Developing and maintaining excellent relationships with internal and external customers.
Skills and experiences:
* Experience supporting the delivery of high-quality accommodation operations or customer service is essential.
* Working knowledge of effective communication at all levels.
* Some experience managing staff and providing administrative support to the team.
* Excellent communication and customer service skills.
* Proficiency in Microsoft Office applications including Word, Excel, and Outlook.
* Occasional travel may be required; a full valid driving license is essential.
Why work for us?
Sanctuary Students manages accommodation for over 11,500 students across England and Scotland, partnering with universities to provide cost-effective facilities management and support services, including purpose-built student accommodation in major UK cities such as London, Manchester, Liverpool, and Glasgow.
Our Benefits:
* 25 days leave, increasing to 30 days plus public holidays (pro-rata).
* Employer-contributed pension scheme.
* Life Assurance.
* Employee Advice Service including counseling.
* Cycle to Work Scheme.
* Voluntary health plans.
* Employee discounts.
* Wellbeing support and tools.
* Employee recognition scheme.
* Salary: £24,155 per annum, with an additional policy allowance of £2,415; rising to £25,426 with allowance after 12 months, subject to performance.
We are only accepting applications from those with the right to work in the UK. If applying internally, use your internal careers account. We reserve the right to withdraw this advertisement at any time. Inclusion and diversity are core values; applications from diverse backgrounds are encouraged. Adjustments are available throughout the application process in line with our Disability Confident status.
Note: If you are not a passport holder of the UK, a work permit may be required. For more information, check our Blog. Applications should be made via the 'Apply now' button. Do not include bank or payment details in your application.
Created on 29/06/2025 by TN United Kingdom
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