Renewals Specialist – Hull Salary: £50,000 OTE Job Type: Full-time We have a new job vacancy for a Renewals Sepcialist in Hull for my client’s main dealership. Join a Premium Brand at an Award-Winning Dealership. We’re recruiting for a Renewals Specialist to join an exisiting team in Hull. This is a fantastic opportunity to work with a brand that’s more popular than ever, in a dealership known for its excellence. You’ll be supported with the tools and resources you need to succeed — all we ask is that you bring the drive and commitment. Renewals Specialist Role This is a dual-focused role, split 50/50 between outbound customer contact and in-showroom engagement. You’ll be responsible for maximising renewals and enhancing customer retention using dealer management system and key software tools. Key Responsibilities Contacting customers by phone to discuss renewal opportunities and book appointments Delivering a VIP experience in the showroom, assessing customer needs and building rapport Maintaining accurate records of renewal activity including prospects, appointments, and conversions Adhering to company and manufacturer policies and proceduresWhat We’re Looking For Confident communicator with experience in outbound customer contact Background in call centres or sales environments is advantageous Strong interpersonal skills and the ability to build authentic relationships Passion for the automotive industry and delivering exceptional customer service A-Level or equivalent education (preferred)Benefits Commission pay Company pension Cycle to work scheme Referral programme Sick pay Octane Recruitment Consultant –Jordan O'Connor NTHOJ Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter. Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments