Do you aim to have a dynamic impact on the world? Are you up for creating solutions and solving tomorrow’s problems today? Then we have the opportunity for you!
We are looking to hire an ICQA Area Manager to be part of our fulfilment centre Inventory Control and Quality Assurance (ICQA) team. Our fulfilment centres sit at the heart of Amazon’s rapidly growing operations network: we manage fast‑moving inventory. In each fulfilment centre, teams stow deliveries, pick products, package them and ship them out – each group has played its part in taking us where we are today. These centres are fast‑paced and high‑reward environments where adherence to policies and procedures is key.
We need a leader who ensures reliable delivery to customers and supports teams in customer obsession.
Key job responsibilities
* Support safety programs and compliance to ensure a safe work environment for all associates
* Coordinate inventory control maintenance and random counts in accordance with network count strategies, ensuring compliance and consistency with SOX
* Measure quality, inventory integrity, and accuracy while providing proactive feedback to the operations management team
* Conduct shift planning and forecasting, alongside assigning and directing work
* Plan for and identify root causes of inventory deviation, via cause and effect analysis
* Support network‑wide fulfilment & operations‑focused quality initiatives
* Review and analyse customer complaints and process defect data, followed by development of corresponding action plans to reduce future incidents
* Drive process improvements and develop team members’ ability to keep pace with our rapid growth, while motivating others and reducing employee turnover
* Appraise the performance of team members; developing, rewarding and coaching employees
Basic Qualifications
* Bachelor's degree or equivalent
Preferred Qualifications
* Experience with Six Sigma methodologies
Amazon is an equal opportunities employer. We believe passionately that a diverse workforce is central to our success. Recruiting decisions are based on experience and skills. We value your passion to discover, invent, simplify, and build.
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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Company: Amazon UK Services Ltd.
Job ID: A3191440
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