Overview
We are looking for a receptionist/administrator to join our friendly practice on a permanent basis. You will work as part of the Kings Medical team- made up of two GP partners, a Practice Nurse, two Health Care Assistants and Administerial Staff. We are a medical training practice and you will also work alongside Registrars and FY2 Doctors.
Main duties of the job
* Provide high quality reception and administrative services for the GP's to ensure efficiency in patient care
* Deal with telephone and face to face enquiries from staff members, patients, carers and other services providing information, directing and prioritising queries as appropriate
* Producing reports for solicitors/insurance companies/other outside agencies
* Scanning and coding of letters
* Referrals using NHS e-referrals and email
* Registration of new patients
* Calling for patients for review who have a chronic disease
* Take responsibility for own development, learning and performance
About us
Kings Medical Practice is a small, friendly practice with a list size of approx. 6,700 patients, based in North Ormesby in Middlesbrough
About us CQC rating - Good
2 GP partners, 1 Nurse Practitioner Teaching and Training practice for medical students through to GP registrars
Full complement of reception and administrative team members
Job responsibilities
To provide high quality reception and administrative services for the GP's to ensure efficiency in patient care
Deal with telephone and face to face enquiries from staff members, patients, carers and other services providing information, directing and prioritising queries as appropriate
Producing reports for solicitors/insurance companies/other outside agencies
Scanning and coding of letters
Referrals using NHS e-referrals and email
Registration of new patients
Producing reports for patients who require chronic disease monitoring and calling them in for review
Any other duties that fall within capabilities as delegated by the practice manager or GP
Qualifications
* GCSE grade A to C in English and Maths
Experience
* Experience of working within a team
* Experience of working in primary care
* Experience of working in a GP practice
* Experience of using System 1
* Experience of using NHS e-referrals
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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