Know when a guest needs a pint … and when they just need a chat. Being people smart is everything here. If you can sense what someone needs before they say it, and act with care, we want you on our team. Serve, listen, and create moments that matter ✨. What the role entails? Welcoming guests into the bar area, taking orders and dispensing a range of drinks from our fabulous variety of menus. This is fast paced role and requires excellent communication and organisation skills – we encourage interaction between our teams, and to our guests – so being a chatter box is ideal providing you can multi-task. Fulfilling guests orders accurately and as efficiently as possible whilst not compromising the quality of our products, or, the level of service provided. Having a full understanding of our menu and exceptional product knowledge so that you can confidently make recommendations to our guests and help answer any questions. Helping to prepare the bar areas (and the restaurant from time to time) for our guests’ arrival and ensuring the ambience is set appropriately in line with the Chilled standard (think lights, music, candles). Ensure we all remain safe, legal, and compliant in line with the various policies and processes we have in place (all will be briefed during your induction) – an example of this would be adhering to our ‘Challenge 25’ age verification policy. Providing knowledgeable and creative drink recommendations at our half-yearly ‘shake-off’ competitions. Keeping up to date with the latest drink trends & legislation (we’ll help with this). What’s in it for you? This role is paid in line with minimum wage 28 days paid holiday. Christmas and New Year’s Day off, every year! Your birthday is a PAID DAY OFF Up to 70% discount across all Chilled Pubs A sociable team where you'll become part of the family. Instant access to Wage-Stream (you can access your salary early essentially) Monthly incentives, yearly ‘Dennis Awards’ dinners, and company wide competitions to win tickets to some of the biggest music shows in the UK. Pension scheme (opt in / out) available after 3 months employment. Career development opportunities – whether this is in-house, externally delivered training programmes, or via our Apprenticeship partner (Lifetime), we have a real appetite at Chilled Pubs to ‘growing our own’ future leaders. Wine Club! Huge discounts on wine for Chilled Employees