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Business support manager

Cwmbran
Business support manager
Posted: 4h ago
Offer description

Job summary Reporting to the General Manager, the post holder will be key in supporting the Division through the delivery of key objectives. The post holder will be required to liaise with the Senior Managers across the Division and external parties to progress projects. The post holder will also undertake general business and administrative duties as required. Working closely with senior managers across the division, the successful candidate will primarily provide support to the Division as well as Directorate teams. The post holder will play a key role in planning and delivering operational initiatives aligned with local and national strategies. They will also provide project support for major service improvement programmes within the division, producing relevant documentation and reports as required. In addition, they will collaborate with both internal and external stakeholders to develop tools and solutions that enhance processes and services across the directorates and wider division. The post holder will be expected to work flexibly in order to ensure the smooth running of the Business Support function. Main duties of the job Demonstrate excellent interpersonal and communication skills in all verbal and written interactions, including the ability to negotiate and apply persuasive techniques where required. Build and maintain effective working relationships across all levels of the division, from Clinical Directors to Directorate Managers. Communicate sensitive business information in a diplomatic and professional manner. Manage and respond to all forms of communication promptly and appropriately. Draft correspondence on behalf of the Senior Leadership Team as required. Engage regularly with external agencies and stakeholders. Coordinate the Divisional team to ensure key business functions are completed on time (e.g. Divisional Assurance, Directorate Assurance, Annual / Mid year reviews). Use tact and persuasive skills to influence stakeholders and support improvements to processes and services across the directorate. Manage rota staff as required, including delegation of tasks. Develop, review and maintain divisional process documentation. The ability to speak Welsh is desirable, applications are welcome from both English and Welsh speakers. This is a 12-month secondment to meet service needs.Applicants must obtain permission from their current line manager prior to applying for this secondment post. About us Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff. We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work. Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future. Job description Job responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac Analyse complex data and information, develop processes, conduct audits, and prepare reports and presentations. Demonstrate a strong understanding of databases and software packages, with the ability to interrogate and manipulate data to produce performance and capacity reports for stakeholders, as required. Provide administrative support to Divisional and Directorate teams, including handling confidential business matters. Job description Job responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac Analyse complex data and information, develop processes, conduct audits, and prepare reports and presentations. Demonstrate a strong understanding of databases and software packages, with the ability to interrogate and manipulate data to produce performance and capacity reports for stakeholders, as required. Provide administrative support to Divisional and Directorate teams, including handling confidential business matters. Person Specification Experience Essential Sufficient experience Desirable Education Skills Essential Computer skills Experience Essential Administrative experience Person Specification Experience Essential Sufficient experience Desirable Education Skills Essential Computer skills Experience Essential Administrative experience Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the. From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.. Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the. From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.. Employer details Employer name Aneurin Bevan University Health Board Address The Grange University Hospital Cwmbran NP44 8YN United Kingdom Employer's website

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