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* Competitive salary, benefits and we pay above the Real Living Wage.
* 29 days holiday (increasing with length of service)
* We operate a discretionary service charge system.
* 50% Discount on food and beverage across all Exclusive properties
* Really big discounts of room nights across all Exclusive properties
* Free gym access + where available dedicated classes.
* B Corp accredited and commitment to improving our People, Product and Planet.
We’re looking for a confident Guest Services Manager to lead our front-of-house team at Ansty Hall Hotel. You’ll be the face of the guest journey — from warm welcomes to smooth check-outs — ensuring every stay is seamless and memorable.
What you'll do:
* Lead daily front-of-house operations
* Support and coach your team
* Handle check-ins, check-outs, room allocations and guest queries
* Maintain guest-facing spaces to the highest standard
* Act as Duty Manager when required
What you’ll bring:
* 1+ year in a front office or guest services management role
* Strong leadership and people skills
* Professional, guest-focused approach
* Working knowledge of PMS systems and Microsoft Office
* Calm, solutions-focused mindset
Join a character-filled country house hotel and help us deliver unforgettable stays.
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