About The Role
Hippo is recruiting for Senior Business Analysts with expertise in user‑centred design. As a senior consultant, you’ll bring expertise in business analysis, lead multidisciplinary teams, and mentor people.
As a Senior Business Analyst At Hippo, Youll:
* Work with designers to create and test early versions of products, ensuring they solve user problems
* Lead the creation of visual maps like user journeys and process flows, to understand the as‑is landscape and provide clear, actionable recommendations for improvement
* Work closely with colleagues to translate user research findings into actionable user stories with clear acceptance criteria
* Lead workshops and other collaborative sessions with teams and clients to align on goals and solutions
* Build strong, lasting relationships with stakeholders
* Support the team and the client with developing knowledge of user‑centred design best practice
* Collaborate with Product Owners, Delivery Managers and other stakeholders to establish and manage a prioritised backlog
* Identify and apply the best Agile processes for projects, measuring outcomes effectively
* Coach and mentor colleagues and other team members
* Actively participate in and shape Hippo’s BA community of practice by sharing best practices, attending events and contributing to internal initiatives
* Be open to occasional travel to client locations to support project activities
Skills And Experience That You Need
User‑Centred Design
* Can give advice on how to design things with the user in mind and explain the Business Analyst's role in this
* Can work well with designers, influence how user research is planned, and question the research methods used
* Familiar with service design standards, such as the Government Digital Service (GDS) standards or equivalents
* Knows different ways of gathering requirements, and can choose the best ways of doing so for a project
* Can analyse data from different sources including website analytics and research findings, and share findings to help decisions
* Has worked in a user‑centred design environment before
Agile and Multidisciplinary Teams
* Can build trust with your team to work well together and have a positive influence
* Has experience planning, running, checking, and changing Agile ways of working for projects
* Understands the overall goals and can adjust the Agile process to fit them
* Explains to clients how different roles contribute to Agile and helps them solve problems
* Can communicate ideas clearly in spoken and written form, in different situations
Consultancy and Business Experience
* Manage work by focusing on what clients need and ensuring solutions meet those needs
* Understands what clients want, writes clear proposals, and involves the client in choosing the best options
* Uses own skills and learns from others
* Builds new and good relationships with clients and keeps them going
* Understands the goals of Hippo and its clients and uses this in daily work and client projects
* Helps set project goals and ensures everyone's work helps achieve them
Professional Development
* Regularly contributes to the Business Analyst group by sharing ideas and starting discussions
* Manages time to balance professional development with project work
* Contributes to other professional groups within Hippo
* Regularly shares work and project experiences with the Business Analyst group
* Offers chances for others in the group to get feedback on their work
* Takes a leading role in some group activities, being responsible for timelines and delivery
What Makes Us Great
* Contributory pension scheme (Hippo 6% with employee contributions of 2%)
* 25 days holiday plus UK public holidays
* Perkbox access for a wide range of discounts
* Critical illness cover
* Life assurance and death in service cover
* Volunteer days
* Cycle‑to‑work scheme for avid cyclists
* Salary sacrifice electric vehicles scheme
* Season ticket loans
* Financial and general wellbeing sessions
* Flexible benefits scheme with options of:
* Private health cover
* Private dental cover
* Additional company pension contributions
* Additional holidays (up to an extra 2 days)
* Wellbeing contribution
* Charity contributions
* Tree planting
Diversity, Inclusion and Belonging at Hippo
Hippo is dedicated to creating a diverse, equitable and inclusive workplace that works for everyone. We actively encourage applications from under‑represented groups including women, ethnic minorities, LGBTQ+, neuro‑divergent and people with disabilities. Hippo is a registered Disability Confident Employer, Mindful Employer, Endometriosis Friendly Employer and a member of the Armed Forces Covenant. We strive to remove barriers, provide accommodations and offer reasonable adjustments to ensure equity throughout our practices.
Hippo locations
Headquartered in Leeds with offices across the UK in Glasgow, Manchester, Birmingham, London and Bristol. You must be located within reasonable travelling distance from one of our offices, which will be your contracted office location. Travel to client locations may be required on a per‑project basis.
Pay: £57,000.00-£64,000.00 per year
Work Location: Hybrid remote in Leeds LS1 4HT
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