Job Description
L&D MANAGER
Fortidia UK (MBE UK / P&S UK / World Options UK ) is a leading third-party provider of shipping, fulfillment, print and marketing solutions to small and medium enterprises and consumers globally mainly via a network of independently owned and operated franchised locations.
We are searching for a Learning & Development Manager (Maternity Cover)
The Learning & Development Manager contributes to Company’s goals achievement designing and executing training plans, aimed to reach a common and shared knowhow, behavior and corporate culture among both corporate and franchisees network. The Learning & Development Manager is also in charge of designing, planning and operating initiatives aimed to improve franchisees’ technical competences.
Responsibilities
1. Monitor and identify learning needs
2. Design and implement learning methodologies (e.g. role-play, business games, workshop) and courses, throughout different channels (e.g. class, online, field meetings).
3. Create and execute learning strategies and programs
4. Measure and track learning and training performances
5. Provide and coordinate trainings such as:
6. New Franchisee Training
7. Products and Services Training
8. Competence Training
9. Network Engagement Training (e.g. Conference)
10. Act a...