Job Description
Credit Controller, North Wolverhampton, £25000 for 35 hours and excellent hybrid working
Your new company
Hays are proud to be working exclusively with a thriving and growing organisation based in North Wolverhampton. Due to ongoing success, they are now looking to recruit a personable and motivated Credit Controller to join their welcoming and supportive finance team.
Your new role
As part of a collaborative credit control function, you will take ownership of a section of the sales ledger, ensuring accounts are managed proactively and efficiently. Your responsibilities will include:
* Maintaining and managing customer accounts, ensuring timely collection of outstanding balances
* Investigating and resolving payment discrepancies, including unallocated cash
* Liaising with Local Authorities to address queries and obtain required documentation
* Handling incoming and outgoing calls with customers, including taking payments when needed
* Working towards daily targets and deadlines to support overall team performance
* Processing and allocating payments within the accounting system
* Ensuring all internal processes and controls are followed consistently
* Supporting wider credit control initiatives and contributing to ad-hoc projects
* Collaborating closely with invoicing and sales ledger teams to resolve queries and maintain accuracy
* Effectively organising your workload to meet competing priorities and deadlines
What you'll need to succeed
* Previous experience within credit control or a customer-focused environment
* Strong organisational skills and the ability to manage your time effectively
* Excellent communication skills, both written and verbal, with a professional telephone manner
* The ability to analyse information and resolve issues in a clear and logical way
* A flexible approach with the ability to adapt to changing priorities
* Confidence working independently as well as part of a team
* High levels of discretion and awareness of confidentiality
* Access to transport due to the location
What you'll get in return This is an excellent opportunity to further develop your career in credit control within a supportive and friendly environment. The business offers:
o Full-time hours (35 per week: 9:00am - 5:00pm, with a 1-hour lunch)
o A highly attractive hybrid working model (50% home-based - 10 days remote across a 20-day cycle)
o Ongoing support and development within a collaborative team culture
What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #4798476