Client Services Administrator
Location: Taunton, Somerset
Hybrid - 3 days in the office, 2 days from home after a period of training
Full-Time, Permanent - 35 hours/week
Salary: £28,000 - £32,000
About the Role
As a Client Services Administrator, you’ll play a vital role in supporting financial advisers and paraplanners, ensuring clients receive a seamless and high-quality experience. You’ll be the first point of contact for enquiries, manage diaries, coordinate meetings, and take ownership of administrative tasks with precision and care.
This hybrid role offers the flexibility of working 3 days in the office and 2 days from home at the office based in Taunton.
Key Responsibilities
1. Handle client communications with professionalism and efficiency
2. Manage adviser diaries and schedule client meetings
3. Support client onboarding and annual review processes
4. Process new business and client queries with accuracy
5. Maintain strong relationships across teams and with external contacts
6. Uphold ethical standards and comply with industry regulations
What We’re Looking For
We’re seeking someone with at least three years of experience in a client-facing administrative role, who brings excellent interpersonal and organisational skills. The ideal candidate will be confident, articulate, and commercially aware, with a keen eye for detail and a proactive problem-solving mindset.
The candidate should be empathetic and patient when handling challenging situations, demonstrating a proactive, “can do” attitude with the confidence to ask questions and take initiative.
Why Join Us?
We offer a supportive and flexible culture where you can grow and thrive. You’ll be part of a forward-thinking team that values your development and encourages you to be your best!
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