Account Manager
A technical manufacturing business in Newport, Shropshire is seeking an Account Manager to support customer relationships, drive account growth, and ensure effective coordination between clients and internal teams. The successful candidate will have experience in a technical or manufacturing environment and will be comfortable managing multiple projects and stakeholders.
* Act as the main point of contact for assigned accounts, ensuring high levels of customer satisfaction.
* Understand customer requirements and translate them into clear internal briefs for internal teams.
* Work closely with the technical team to create detailed quotes for customers.
* Send and follow up on quotes to convert them into orders.
* Manage the full account lifecycle from initial enquiry through to delivery and after‑sales support.
* Work closely with the operations team and business development manager.
* Identify opportunities for account growth and upselling of additional products or services.
* Maintain accurate records using the company’s ERP systems.
* Support the wider sales and commercial team with reporting and forecast information.
* Previous experience in account management within a technical, engineering or manufacturing setting.
* Strong communication and relationship‑building skills.
* Ability to understand and discuss technical information with customers and internal departments.
* Good organisational skills with the ability to manage multiple priorities.
* Commercial awareness and confidence in handling quotations and pricing discussions.
* Proactive approach to problem‑solving and customer service.
* Competitive salary up to £35,000 depending on experience.
* Opportunity to work within a successful and growing manufacturing business.
* Supportive working environment with opportunities for development.
* Early finish on a Friday.
Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (postcode or town) are included.
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