Job Description
Are you passionate about shaping regulatory change and ensuring customer-focused outcomes? We’re looking for a Technical & Regulatory Consultant to join our Retail Annuities team. This role offers the opportunity to influence product development, support strategic initiatives, and ensure our operations remain aligned with regulatory expectations. If you enjoy working collaboratively, solving complex problems, and making a meaningful impact, we’d love to hear from you.What you'll be doing:
1. Analysing regulatory and legislative changes impacting Retail Annuities
2. Supporting the implementation of compliant processes and procedures
3. Providing technical and regulatory guidance to projects and initiatives
4. Building strong relationships with operational teams to support change adoption
5. Advising on complex queries and complaints with clear, informed recommendations
6. Embedding Conduct Risk principles into day-to-day operations
7. Reviewing product performance to ensure alignment with customer needs
8. Delivering training and support to ensure accurate adoption of changes
QualificationsWho we're looking for:
9. Proven experience in regulatory change within financial services
10. Strong understanding of FCA regulations and Conduct Risk principles
11. Knowledge of annuity products, customer journeys, and governance frameworks
12. Ability to provide clear technical guidance and influence project delivery
13. Experience drafting and reviewing customer and regulatory communications
14. Effective relationship-building across operational and customer service teams
15. Familiarity with product performance reviews and customer outcome monitoring
16. Relevant pensions or financial services qualification (desirable)
Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer:
17. The opportunity to participate in our annual, performance -related bonus plan and valuable share schemes
18. Generous pension contribution
19. Life assurance
20. Healthcare Plan (permanent employees only)
21. At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday
22. Competitive family leave
23. Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice (permanent employees only)
24. There are the many discounts we offer – both for our own products and at a range of high street stores and online
25. In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart
Additional InformationAt L&G, we believe it's possible to generate positive returns today while helping to build a better future for all. If you join us, you’ll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.We care passionately about outcomes rather than attendance and are therefore open to discussing all kinds of flexible working options including part-time, term-time and job shares. Although some roles have limited flexibility due to customer demand, we accommodate requests when we can. It doesn’t matter if you don’t meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose. Share this article