JOIN US At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey OUR HOTEL Nestled in the heart of Edinburgh’s historic New Town, The Edinburgh Grand is part of Marriott’s prestigious Luxury Collection. Housed in a beautifully restored landmark building, the hotel offers a unique blend of rich heritage, modern elegance, and exceptional service — creating unforgettable experiences for both guests and team members alike. OUR BENEFITS You will have access to a benefits package we believe truly works for our people Discounted hotel room rates for you and your friends & family An additional day's leave for your birthday Enhanced Maternity, adoption & shared parental leave Course Sponsorship 30% F&B discount at RBH hotels Refer a Friend scheme (earn £250 for each referral up to 5 referrals) Flexible working arrangements Wagestream - choose how and when you get paid Life Insurance Employee Assistance Programme Social and wellness events and activities all year round Free meals on duty saving you over £1000 per year And much much more! A DAY IN THE LIFE OF A FRONT OFFICE PORTER AT OUR HOTEL Greet guests with a warm, professional welcome upon arrival and departure Assist with luggage handling, storage, and delivery to guest rooms Escort guests to rooms, explaining facilities and amenities Provide knowledgeable information about the hotel and local area Support the front office team with guest requests and daily operations Maintain lobby cleanliness and appearance to luxury standards Ensure a discreet, courteous, and efficient level of service at all times Uphold the hotel’s brand values and commitment to exceptional guest experience WHAT WE NEED FROM YOU A genuine passion for delivering exceptional guest service A warm, friendly, and professional manner Strong communication and interpersonal skills A proactive attitude and ability to work well under pressure Flexibility to work a variety of shifts, including weekends and holidays Previous experience in a luxury hotel or guest-facing role is desirable Good local knowledge of Edinburgh is a plus Immaculate personal presentation and attention to detail EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact us.