This job is with Compass Group UK & Ireland, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Cafe Supervisor
40 hours, 5 days of 7, weekends included.
Are you passionate about hospitality and ready to take the next step in your career? We're looking for a dedicated Cafe Supervisor to join our dynamic teams across two iconic Bristol venues: City Hall and Library
Key responsibilities:
* Team Leadership: Supervising staff during shifts, delegating tasks, and providing guidance and support.
* Customer Service: Ensuring excellent customer experiences by handling queries, complaints, and feedback professionally.
* Operational Oversight: Managing stock levels, placing orders, and ensuring the café is clean, safe, and well-presented.
* Training & Development: Supporting onboarding and training of new team members, especially in service standards and product knowledge.
* Cash Handling: Overseeing till operations, reconciling cash, and ensuring financial accuracy.
* Compliance: Ensuring health & safety, food hygiene, and company policies are followed at all times.
What We're Looking For:
* Previous experience in a café, hospitality, or retail environment
* Strong communication and leadership skills
* Ability to multitask and stay calm under pressure
* Basic knowledge of food safety and hygiene standards
* A proactive and positive attitude
What We Offer:
* A supportive and inclusive team environment.
* Opportunities for training and career progression.
* Staff meals on shift and employee discounts.
* The chance to work in some of Bristol's most vibrant and historic venues.
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
* Free meals
* Contributory pension scheme
* Grow your career with our Career Pathways and MyLearning programmes
* Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
* Exclusive travel discounts with TUI, Expedia, Booking.com and many more
* Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
* Up to 44% off cinema tickets to enjoy your favourite blockbuster
* Receive cash rewards every time you spend and use them on a wide range of brands
* Un-wind with us with free wellness, mindfulness and exercise classes
* You can share all discounts and offers with your friends and families
About Us:
Part of Compass Group UK&I, Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.
Job Reference: com/2104/78264001/52803841/SU #RA Venues
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!