Account Manager - Worcester/Hereford/Coventry/Leamington Spa
Function: Sales Location:
COV, GB
Work Arrangement: Hybrid
Position Title: Field Sales Account Manager
Location: Worcester, Hereford, Coventry, Leamington Spa
Reports to: Area Manager
Direct Reports: 0
Scope: Wella Professionals
ABOUT THE WELLA COMPANY
Together, WEenable individuals to look, feel, and be their true selves.
THE ROLE
At Wella we want to be the best partner salons could have, to help them realise their ambitions, their dreams and achieve every success, so whatever salons want to achieve, we’re always there for them.
Our Wella Account Managers have overall responsibility for business growth within their territory of 120-150 accounts. Success will be achieved through highly disciplined journey planning, visiting a combination of existing and prospective accounts on a daily basis (an average of 11 calls per day). You will take a consultative approach with our salon partners to grow their business leveraging our portfolio of products and services to delight their customers.
KEY RESPONSIBILITIES
1. Deliver monthly/quarterly/yearly sales targets in terms of overall territory turnover, number of buying accounts and specific brands turnover
2. Partner with hairdressers to develop their salon business through action plans to:
3. Attract new clients
4. Drive client loyalty
5. Grow the spending per client
6. Optimise salon & staff operations
7. Improve salon image and equity using our fantastic set of tools and state of the art digital apps.
ESSENTIAL SKILLS, EXPERIENCE & QUALIFICATIONS
8. You have at least 12-15 months’ direct selling experience in field-based position(s) within FMCG or ideally selling in salons.
9. A valid driver’s license is a mandatory requirement for this role
10. Excellent Negotiation skills
11. You have experience in using a consultative approach to business development
12. You are very organised and operate with high level of discipline
13. You have excellent written and verbal communication skills
14. You are digitally savvy
15. You have a deep and intimate knowledge of beauty; you are perpetually curious about how our consumers see beauty, think about beauty and feel about beauty
16. You hold yourself accountable for the success of your territory – even when not everything is under your control; intensively driven & tenacious, determined to get over the obstacles in the path of what need to do; Act as an owner, as if it was your name on the door, as if it was your money being spent and your reputation on the line
17. You are driven to beat competition by acting fast with new ideas executed superbly; you operate at high pace and find ways to make things happen
18. You always push for more and set higher, braver targets; you don’t just want to meet the objectives but blow them out of the water, but never at the expense of ethical behaviour and safe ways of working
19. You are driven to succeed but never at a colleague’s expense; you assume good intent in others; disagree openly but then fully back the decision made by your manager and your leadership
WHAT WE OFFER
20. 25 days holiday + additional day off for your birthday (not including bank holidays)
21. 3 days’ personal leave for your own signification life events
22. 2 paid days off for volunteering/charity work
23. Optional Wella Pension Scheme (8% employer contribution, 3% employee contribution)
24. Optional Family Private Medical Insurance Cover
25. Income Protection
26. Life Insurance (8x base salary up to 2 million payable in the event of your death in service of Wella)
27. Staff Discount (80% of all hair products, 40% OPI, 1 x 50% ghd)
28. EAP (Employee Assistance Program)
29. Enhanced maternity, paternity, and adoption leave
30. Gym Benefits
31. Eye Tests
32. WOW Program (Bonus following exit from KKR, eligible after successful probation. For permanent employees only)
33. Workplace/Nursery Benefits
34. Company Car, Laptop, iPad, Phone