Position: Customer Support Officer Job Type: Temporary to Permanent Location: Avonmouth, Bristol Salary: £14.06 per hour Customer Support Officer Pure Staff are currently recruiting for a Customer Support Officer for our client based in Avonmouth, Bristol. Immediate starts are available following a successful interview process. This is a call-based role where you will be answering inbound calls from customers, handling enquiries, and raising and resolving cases in between calls. Your Role as a Customer Support Officer Answering inbound calls and assisting customers with enquiries Logging and managing cases accurately in the system Providing excellent customer service and resolving issues promptly Working across multiple systems including CRM and email Requirements Previous experience in office or call centre-based roles desirable Strong communication and problem-solving skills Ability to multitask and work under pressure Good computer literacy and attention to detail Professional and customer-focused approach Pay & Shifts £14.06 per hour Monday to Friday: 08:30 AM - 17:00 PM What's in it for you? Temp-to-perm opportunity for the right candidate Weekly pay from an experienced payroll team Holiday accrued up to 28 days (pro-rata) Supportive and friendly working environment Free onsite parking Free access to our perks scheme after your first payment (discounts on electronics, trav...