Location: Leicester with hybrid working Salary: £30,000-£31,000pa We have a great opportunity for someone to join our Operations team to manage all payments and transactions, undertaking required verification and authorisation, accurately and within required timescales. This would include the daily completion of bank account reconciliations. You would support wider treasury and financial management and ensure full compliance with relevant legal and regulatory requirements and appropriate the Bank’s policies. You would also manage and record all complaints in accordance with the Bank’s policies, processes and required regulations, as well as providing support across the team as work volumes require. Do you have excellent attention to detail and consistently deliver work to a high level of accuracy? If so, we would love to hear from you. About you For this role you will need the following skills and experience: Knowledge of appropriate policies and regulations, including Conduct Risk, Treating Customers’ Fairly, Anti-Money Laundering, Counter-Terrorism Financing, and the Financial Services Compensation Scheme Attention to detail, proven to deliver work to a consistently high level of accuracy. Knowledge of relevant payment processes and banking systems Proven customer service skills and experience. High level numeracy and literacy skills. Previous experience within the financial services sector is desirable. What we offer 10% employer pension contributions Bonus Scheme 30 days’ holiday plus Bank Holidays Sell Holiday scheme Hybrid working policy as standard and other flexible working options welcomed Private Medical Insurance including optical and dental cover from day one Life Cover at 4x salary from day one Income Protection cover Salary Sacrifice Cycle to Work Scheme Salary Sacrifice Electric Car Scheme Interest-free personal loans for various purposes Perkbox membership (discounts on shopping, restaurants, cinema, and lots more) Enhanced Maternity and Paternity Pay policies Various learning and development opportunities available Free tea, coffee and milk Christmas and summer parties A Wellbeing Team, Colleague Forum, Green Environmental Action Team, Charities Committee and numerous opportunities to give back to the community, and more … Diversity and Inclusion Our aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best. We are committed to equal treatment of all colleagues and potential colleagues, including those with criminal records. If you are successful in your application for employment, we will carry out pre-employment screening including use of the Disclosure and Barring Service (DBS). For a full job description, please email [email protected] Thank you.