Freightserve are looking to recruit a Warehouse Supervisor for a Freight Forwarder based in the Colnbrook, Berkshire area. Job Description:- Responsible for the day-to-day running of B2B and B2C fulfilment operation, managing the cross dock of cross border shipments including ETSF control. Ensures safe, compliant, timely processing of goods while leading a small team and driving high performance. This is a hands-on operational role. Key Responsibilities * Oversee picking, packing, labelling, and daily dispatch. * Allocate work based on volumes and SLAs. * Support inbound receiving, put-away, replenishment, and returns. * Maintain workflow efficiency and escalate risks. Road Freight * Monitor UK–EU–UK freight activities in conjunction with Cross border team * Ensure effective loading and offloading of various 3rd party suppliers in line with business requirements is met ETSF Operations * Ensure restricted access, security, and full audit readiness. * Manage ETSF operations in line with HMRC regulations Quality, Safety & Compliance * Enforce QHSE standards, safe systems of work, and PPE rules. * Conduct spot checks on accuracy, packaging, and SOP compliance. * Report incidents/near misses and support corrective actions. * Maintain 5S and site housekeeping. Reporting * Provide daily updates and track KPIs (accuracy, dispatch, dwell time, exceptions). People Leadership * Lead, coach, and develop the team. * Conduct briefings, manage rotas, and deliver on-the-job training. * Promote a culture of safety, compliance, and accountability. Skills & Experience * Experience in warehouse, fulfilment, and cross-border freight operations. * Strong Warehouse Management System skills and good IT literacy (Excel, email). * Leadership experience in a fast-paced environment. * Ability to handle multiple tasks simultaneously * MHE licences * Understanding of QHSE principles As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry