Job Summary
Please note that this job does not meet the salary or skill level requirements for work visa sponsorship and as such we will be unable to progress your application if you do not have the right to work in the UK.
To provide efficient and effective administration support to the Public Health Nursing Team. The purpose of the post is to provide clerical support for the team. The post holder will be expected to ensure that all clerical functions are carried out to the highest quality standards and within the deadlines applicable to that particular area of work.
Please note this vacancy may close early if a high volume of applications are received, we encourage you to apply early to avoid disappointment.
Main duties of the job
* To provide an efficient, effective and streamlined clerical support service to the 0-19 Team.
* To provide a 'first' point of contact for some queries into the health team. This can be via telephone, electronic media and in person. Queries can be from parents, relatives, other organisations, general public and staff. This may involve dealing with anxious or upset family members.
* To take responsibility for keeping up to date and reviewing your personal development needs and objectives on a regular basis including participating in reviews with your manager at least on a 12 monthly basis.
* Behaves consistently with the values and beliefs of the organisation and promotes these on a day to day basis.
* Maintains emotional resilience and maturity with the occasional exposure to distressing or emotional circumstances.
About Us
Shropshire Community Health NHS Trust provides community-based health services for adults and children in Shropshire, Telford and Wrekin, and some services in surrounding areas too. These range from district nursing, health visiting and running four community hospitals through to providing very specialist community care through talented and dedicated staff. Patients, carers and the public play a vital role in helping us to develop and improve our services and we are constantly looking for ways to work with local communities, patients and the public to innovate and improve. Have a look at the Have Your Say section of our website to find out how you can feed back your experiences and help us to continually improve. Shropshire Community Health NHS Trust is an exciting place to work. It offers a wide range of employment opportunities for many people.
Shropshire Community Health NHS Trust positively encourages applications from all areas of the community, regardless of age, gender, ethnicity, disability, sexual orientation or religious beliefs. We are committed to ensuring people who work for the community trust have a good working life – and a good work life/home life balance.
Details
Date posted: 30 October 2025
Pay scheme: Agenda for change
Band: Band 2
Salary: £24,465 a year per annum/pro rata
Contract: Permanent
Working pattern: Part‑time, Flexible working
Reference number: 825‑7268005‑OPS
Job location: Public Health Nursing Services, 14 Leonard Street, Telford, TF2 6EU
Person Specification
Training and Qualifications
* Good knowledge of medical terminology.
* RSA/OCR Stage III word processing/typing or equivalent.
* ECDL or equivalent qualification or experience.
* Able to demonstrate a good level of English language and grammar commensurate with composing own letter/reports & ability to correct other correspondence as necessary.
Experience
* Previous experience of working within a clerical/admin role.
* Evidence of working with Microsoft.
* Experience of data entering.
Knowledge and Skills
* Good communication skills at all levels.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer Details
Shropshire Community Health NHS Trust
Address: Public Health Nursing Services, 14 Leonard Street, Telford, TF2 6EU
Website: https://www.shropscommunityhealth.nhs.uk/
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