Job purpose: Reporting to the Technical Manager, you will be part of a team responsible for the maintenance and reinforcement of the businesses food safety management systems to ensure all products comply with legal standards and meet customer expectations.
Tasks:
1. Ownership of all customer requests and complaints.
2. Keep all supplier and customer information databases (specifications, accreditations etc) up to date.
3. Support with new customer wins and maintain current customer base relative to their technical standards/needs.
4. Manage Mass Balance, Traceability and Mock recall exercises inhouse and under audit situations as per schedule and during audits (utilising trained team).
5. Manage and uphold of company procedures and records, with compliance to BRCGS standards. Raising non-conformances when required.
6. Part of the EDS auditing team and participating in audits weekly as per schedule.
7. Part of the Internal auditing team and participating in audits monthly as per schedule.
8. Manage all raw material and finished product specifications to ensure they are kept up to date and reviewed regularly.
9. Works very closely with Production, Engineering and Warehouse to ensure food safety/product quality compliance.
10. Technical representative for factory trials, documenting and report writing.
11. Manage of pest control processes including external man...