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Dental receptionist

Rochester
New Road Dental Practice
Dental receptionist
£24,420 - £32,000 a year
Posted: 9 September
Offer description

Job Overview

We are seeking a highly motivated and organised Dental Practice Manager to oversee the daily operations of our dental practice. The ideal candidate will possess strong office and administrative experience, ensuring that our team delivers exceptional patient care while maintaining a smooth and efficient practice environment. This role requires excellent communication skills, a keen eye for detail, and the ability to manage multiple tasks effectively.

Responsibilities

* Oversee the daily operations of the dental practice, ensuring compliance with health and safety regulations.
* Manage staff schedules, including hiring, training, and performance evaluations.
* Maintain patient records and ensure confidentiality in accordance with data protection regulations.
* Coordinate patient appointments and manage the front desk operations to enhance patient experience.
* Handle billing, insurance claims, and financial reporting to ensure the practice's financial health.
* Develop and implement office policies and procedures to improve efficiency and service quality.
* Foster a positive work environment that encourages teamwork and professional development among staff members.
* Address patient inquiries and complaints promptly, ensuring a high level of customer satisfaction.

Requirements

* Proven office experience in a healthcare setting; dental practice experience is preferred but not essential.
* Strong administrative skills with proficiency in office software applications.
* Excellent organisational skills with the ability to multitask effectively in a fast-paced environment.
* Exceptional communication skills, both verbal and written, to interact with patients and staff professionally.
* Ability to maintain confidentiality and handle sensitive information with discretion.
* A proactive approach to problem-solving with strong decision-making capabilities. If you are passionate about providing excellent dental care management and have the required skills, we encourage you to apply for this exciting opportunity to lead our dental practice team.

Job Types: Full-time, Part-time

Pay: £24,420.00-£32,000.00 per year

Work Location: In person

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