Social network you want to login/join with:
Bank OT Clinical Navigator - CAS, Norwich
col-narrow-left
Client:
East of England Ambulance Service
Location:
Job Category:
Other
-
EU work permit required:
Yes
col-narrow-right
Job Reference:
d705882fc509
Job Views:
4
Posted:
19.08.2025
Expiry Date:
03.10.2025
col-wide
Job Description:
EEAST is a great place to work, great people, great career opportunities and a career that can take you anywhere. No two days are the same, if you are looking for a varied and supportive environment EEAST can offer you that and more!
Hear why our employees think it is such a great place to work:
-Great employee benefits:
-Our equality networks:
-Our vision & values:
Before you apply, please visit our how to apply page for full guidance:
Job overview
An exciting opportunity has arisen to join the Clinical Assessment Service (CAS) management team in the Emergency Operations Centre (EOC) at Norwich or Chelmsford.
This senior clinical role in CAS is responsible for professional, safe and effective clinical supervision of service delivery. You will directly manage a team of clinicians based within and at the two supporting regional CAS teams and be responsible for supervising and managing the CAS. You will provide clinical expertise, by providing assessment, advice and information according to clinical protocols to all CAS and emergency Operation Centre (EOC) staff. The post holder will need to utilise professional judgment, critical thinking and refer to other provider agencies and clinicians as appropriate.
You will have a minimum of 3 years post-graduation experience and currently working as a Health Care Professional, registered with either the HCPC or NMC.
All appointments will be subject to currently having a clean disciplinary record.
Main duties of the job
The post holder will work with colleagues within EOC to ensure that, at the point of contact with the Ambulance Service, patients receive care and advice relevant to their needs. This will be achieved by the timely navigation of incidents for remote clinical assessment, working alongside Dispatch to ensure appropriate utilisation of alternative and specialist responders and, where appropriate, ambulance response.
Working within agreed policies, Emergency Standard Operating Procedures (ESOPs), guidelines and utilising decision-support tools, where necessary, you will be focused on managing clinical demand within your area, supporting the needs of individual patients with the need to ensure an effective response across the geographical area. This may at times require sound clinical decision making to prioritise the use of resources at times of high demand, and managing risk in a way that maximises patient and staff safety.
The CN will provide health care advice supported by clinical assessment software to facilitate clinical validation and onward referral to other professionals, as appropriate, to ensure the most appropriate outcome for the patient.
Working for our organisation
You'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east.
At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.
We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.
We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.
We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.
Detailed job description and main responsibilities
Key Requirements;
* Registered Nurse, Paramedic, Allied Health Professional
* 3 years post registration experience
* Clinical Triage experience
* Experience of effectively managing teams For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.
Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.
How to apply
Step 1 - Read the advert and the Job Description and Person Specification (attached)
Step 2 - Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification.
Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.
Person specification
Qualifications/Experience
* A Bachelor’s Degree (or equivalent) in Nursing or Paramedic Science.
* Managerial Qualification to Degree Level, or equivalent experience.
Skills and Knowledge
* 3 years’ post registration experience.
* Clinical Triage experience.
* Proven leadership skills.
* Existing EEAST Clinical Navigator Competency
* Clear verbal and written communication skills.
Personal Attributes
* Prioritise and undertake numerous tasks simultaneously
* Excellent interpersonal skills and the ability to communicate with all colleagues at all levels within an organisation.
* Ability to delegate, to make decisions, and work under pressure.
-------------------------------------------------------------------------------
Candidates who require a Skilled Worker visa to work in the United Kingdom can determine the likelihood of obtaining a Certificate of Sponsorship for this position by assessing their circumstances against the criteria specified on theCheck if you need a UK visa - website. We encourage all applicants to review these criteria carefully to understand their eligibility for sponsorship.
References and Employment History: All references from current and previous employers, will be sought via their Human Resources Department and must cover a minimum of 3 years employment. Therefore, when completing the reference section of your application form, please give the address, telephone number and email address of the Human Resources Department and indicate your current/previous line manager and their departmental details.
All appointments will be subject to currently having a clean disciplinary record.
Please be advised that a No Smoking Policy is in operation throughout the Trust.
Guaranteed Interview Scheme - Under the Trust's commitment 'Positive about Disabled People', if you consider yourself as having a disability and you meet the minimum selection criteria for any post, you will get an automatic interview. By minimum selection criteria we mean that you must provide us with evidence in your application form which demonstrates the essential requirements as set out in the person specification and advertisement for a post.
We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications, regardless of age, race, religion & belief, sex, gender reassignment, sexual orientation, marriage & civil partnership, pregnancy & maternity or disability.
#J-18808-Ljbffr