Credit Control Assistant
6 Months Fixed Term Role (scope to become permanent)
Location: Derby DE1
Salary: 25,300.00 Pro Rata
Work Arrangement: Hybrid Working - Tuesdays & Wednesdays in City Centre Derby Office, 3 days WFH
Purpose of the Position
Working collaboratively with the Accounts Receivable teams, Commercial Finance, and Operational teams, the Credit Controller ensures that payments are collected in a timely manner with exceptions resolved promptly.
Core Responsibilities
1. Manage overdue debts by following up on overdue payments and implementing appropriate collection strategies.
2. Collaborate with Homes and Housing Income to resolve queries.
3. Work with Local Authorities to improve the promptness of payments.
4. Ensure all statements are issued in accordance with SLAs and organizational requirements.
5. Assist in ensuring that all Direct Debits are collected on time and posted to the ledger.
6. Assist with cash posting activities.
7. Ensure compliance with policies and that all activities adhere to procedures, codes of practice, and legislation.
8. Discuss process improvements with the Credit Controller to strengthen controls and increase team efficiency.
9. Manage the credit control inbox to resolve questions and queries promptly, preventing escalation.
10. Support the Credit Controller in delivering audit requirements and providing information to the Financial Accounts team as needed.
Systems, Controls & Governance
1. Ensure financial controls and processes comply with organizational Finance policies.
2. Manage the development, documentation, and maintenance of transactional process documentation.
3. Identify and implement financial control and process improvements to strengthen the control environment and enhance team efficiency.
#J-18808-Ljbffr