Full-time | 37.5 hours per week | Hybrid (minimum 4 days in office)
Are you passionate about travel and delivering seamless, unforgettable experiences?
Do you thrive in a fast-paced environment where organisation and attention to detail are key?
This is a fantastic opportunity to join a luxury travel company based in central Cheltenham, working alongside a friendly and supportive team who share your passion for creating memorable journeys for clients around the world.
Whats in it for you?
£25,000 £27,000 depending on experience
357.5-hour working week
25 days holiday + bank holidays
Opportunities to travel!
6% pension contribution
Private health insurance
Discounted gym membership
Health and wellbeing support
Modern office environment with free coffee and snacks
Hybrid working: 1 day from home, 4 days in the office
Full training and a clear progression plan to support your career growth
What youll be doing:
Confirm and manage hotel bookings, ensuring all services remain within budget
Arrange transport, tours, attraction tickets, and dining reservations
Negotiate supplier rates and make necessary adjustments to ensure smooth tour delivery
Liaise with travel advisors to communicate updates and requirements
Accurately cost additional client requests and manage related documentation
Prepare detailed itineraries and tour documents for both guests and suppliers
Oversee tour progress to ensure every element runs as planned
Resolve guest queries and support other departments when required
Proactively identify and resolve potential service issues before they arise
Must-haves:
Excellent communication and organisational skills
A genuine passion for travel and customer experience
Strong attention to detail and ability to manage multiple tasks simultaneously
Confident working under pressure and meeting deadlines
Proficiency in Microsoft Office (Outlook, Word, Excel, Teams)
Collaborative approach and strong relationship-building skills with colleagues and suppliers
Nice-to-haves:
Experience in travel coordination, hospitality, or a related customer-facing role
Previous experience within a fast-paced environment is a must! Hospitality or commercial settings!
A second European language (beneficial but not essential)
If youre ready to combine your love for travel with a rewarding, fast-paced role in a supportive and inspiring environment this could be the perfect next step in your career.
For immediate consideration send your CV to Ellie Tunnicliffe at i2i recruitment today.
We like to speak to every application, but due to the current climate this is not always possible. To ensure your application is not overlooked it is important that you emphasize any skills or work experience relevant to this position. If you have not heard from us within 5 working days, please assume that you have been unsuccessful in this instance.
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