Are you a Skilled Implementation Engineer / Field Service Engineer looking for an exciting new challenge? If so, this could be your next career step!
Davidson Richards is a leading Epos company dedicated to providing innovative and tailored solutions for businesses across various sectors. With a focus on enhancing operational efficiency and improving customer experiences, we offer cutting‑edge technology and exceptional support.
We are seeking a skilled and experienced Support & Implementation Engineer to join our team. The ideal candidate will play a crucial role working alongside our technical team. As a Support & Implementation Engineer, you will be tasked with deploying, configuring and integrating our OpSuite POS software solutions for clients across the UK.
What you'll be doing:
* Epos Hardware setup and on‑site implementation
* Internal IT support
* Conduct tests to ensure software systems are operating as expected
* 1st and 2nd line technical support help desk
* Image deployment: Deploy Windows OS images using tools like FOG
* Collaboration: Work closely with our customer base to ensure a smooth deployment of our OpSuite POS solution
* This role requires travel between sites across the UK
What we're looking for:
* Experience working with Microsoft Windows platforms
* Experience of Microsoft Windows SQL
* Good understanding of network switches & routers
* Strong problem‑solving and fault‑finding skills
* Hardware assembly & implementation experience (we can teach Epos)
* Highly organised, self‑motivated and detail‑oriented
* Excellent verbal and written communication skills
* Ability to work independently and as part of a team
Why Join Davidson Richards?
We believe in rewarding our employees with a comprehensive benefits package that supports both your personal and professional growth, including:
* 25 days of annual leave + your birthday off
* Volunteering days to give back to the community
* Life Assurance & Group Income Protection for peace of mind
* Private medical cover with a cash plan for additional support
* Enhanced Company Pension contributions
* Employee wellbeing perks, including Perkbox and Peppy wellbeing programs
* Enhanced maternity, paternity, and adoption pay
* Generous training budgets and reimbursement for professional memberships
Click apply now for immediate consideration!
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