Join Our Reception Team at Village Hotel Club
First impressions are crucial. As a member of our reception team, you'll be the friendly face our guests see first. Your role is to ensure every guest receives a warm, vibrant welcome. With extensive knowledge about the hotel and local area, you'll make recommendations and resolve issues proactively, ensuring nothing is too much trouble.
At Village Hotel Club, we embrace personality, individualism, and fun. We create lively, modern spaces for our guests to work, dine, relax, and play. With hotels and leisure clubs from Aberdeen to Bournemouth and more opening soon, your service will help us stand out from the competition.
Benefits
* Complimentary Health and Wellness Membership for you and a family member/friend worth £1,500 annually.
* Discounts on overnight stays, starting from £35, and on-site dining including breakfast.
* Friends and Family discounted stays from £49 with breakfast included.
* 50% discount on food and drinks at Village Hotel Pub & Grill.
* 30% discount in our Starbucks stores on or off shift.
* Excellent training and development programs, including Rising Stars and Talent Academy.
* Innovative mobile gaming training platform.
* Discounts and cashback offers on high street brands and supermarkets.
* Well-being and healthcare benefits, including mental health support and days off for mental health.
* Financial wellbeing support through Wagestream.
* Access to Employee Assistance Programme for support and counseling.
* Flexible working hours.
* A fun, inclusive work environment with team events.
* Reward and recognition schemes, anniversary rewards, and incentive programs.
* Electric car salary sacrifice scheme.
* Guaranteed day off for your birthday.
* Discounted health cash plans and sick pay insurance.
* Celebration days for employees and communities.
* Enhanced maternity and paternity benefits.
* Company pension scheme and life insurance.
* Terms and conditions apply based on your contract.
What We Need From You
* Personality, and plenty of it.
* A great memory for personal touches for returning guests.
* Proactive problem-solving skills.
* A passion for delivering exceptional guest experiences.
* Strong communication skills.
* A team player, able to collaborate across departments.
Come and be part of something new and special—Work, Grow & Play the Village Way!
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