Hyperion Partners are working with a well-respected London housing association to recruit an experienced Housing Officer for an immediate start. This is a fast-paced, front-line role supporting tenants and residents, ensuring tenancies are well-managed, communities are supported, and housing services are delivered to the highest standard. If you’re an experienced Housing Officer looking for your next challenge, this is an opportunity to join a high-performing team on a temporary basis – with the flexibility and reward you need. The Role As a Housing Officer, you will: * Manage a patch of properties, acting as the main point of contact for residents. * Carry out estate inspections, tenancy audits, and home visits. * Resolve tenancy issues including rent arrears, ASB (anti-social behaviour), and breaches of tenancy. * Work closely with income, repairs, and support teams to deliver a joined-up service. * Support vulnerable tenants, ensuring safeguarding concerns are identified and addressed. * Enforce tenancy conditions through formal and informal action where required. * Maintain accurate case records and update the housing management system. About You * Proven experience in a housing management or neighbourhood management role. * Strong knowledge of tenancy law, ASB processes, and safeguarding. * Confident in managing challenging situations and finding practical solutions. * Excellent communication and negotiation skills. * Able to manage a varied workload in a busy environment. * Available for an immediate or short-notice start