Service Advisor – £28,000 – £32,000 Basic Salary
Location: Chippenham
Salary: £28,000 – £32,000 Basic (OTE depending on bonus structure)
Pembrook Resourcing are currently recruiting on behalf of a well-established automotive dealership who are looking to add an experienced Service Advisor to their aftersales team.
This is a fantastic opportunity for someone with previous motor trade experience who thrives in a fast-paced, customer-focused environment.
Key Responsibilities
* Acting as the first point of contact for customers in the service department
* Booking vehicles for service, maintenance, and repair work
* Preparing job cards and ensuring accurate documentation
* Providing updates to customers throughout the day
* Upselling additional work, service plans, and products where appropriate
* Liaising with the workshop to ensure efficient workflow
* Handling customer queries and resolving any issues professionally
The Ideal Candidate
* Previous experience as a Service Advisor (essential)
* Excellent communication and customer service skills
* Ability to work well under pressure
* Strong organisational skills and attention to detail
* Confident in upselling and meeting targets
* Full UK driving licence
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