2nd Line IT Support Engineer
Chippenham, North Wiltshire (Hybrid - office, home and client site travel)
£30,000 - £36,000 + Benefits
Excellent opportunity for an experienced IT Support Engineer to join a dynamic Managed Service Provider, supporting a diverse client base across Wiltshire. This is a varied and hands-on role where no two days are the same, offering progression and exposure to complex IT environments.
This organisation is a well-established MSP with a strong reputation for delivering reliable and innovative IT solutions. They pride themselves on offering clients first-class technical support, while also giving employees the tools, training, and autonomy to develop their careers in a supportive and fast-paced environment.
In this role, you'll provide 2nd line IT support across multiple clients, handling escalations from the service desk and working closely with infrastructure specialists on live projects. The position is hybrid, requiring travel to client sites, including Cirencester (around twice per week) and Salisbury (around three times per month). You'll need to be based within commutable distance of Chippenham (such as Swindon, Bath or Trowbridge) and hold a full driving licence with access to your own car.
The ideal candidate will bring strong MSP experience and a background supporting SME clients across a wide range of technologies. Confidence with Windows Server, Active...