Job Description
Credit Control ManagerTewkesburyJunior Leadership Role37.5 hours per weekFamily-Owned BusinessReporting to:Head of Finance
Team Responsibility:Managing a team of 3 Credit Controllers
The Role
We are seeking an experienced and proactiveCredit Control Managerto lead and develop our credit control and debt management function. This is a key leadership role within our Finance team, offering the opportunity to make a real impact on cashflow performance, customer relationships, and team development.
You will take ownership of the end-to-end debt collection process, safeguard company cashflow, reduce aged debt, and continuously improve credit control practices across the business. The role is varied, fast-paced, and highly visible, working closely with Sales teams, depot managers, senior leadership, customers, and external legal advisors.
Key Responsibilities
Lead and participate in the day-to-day debt collection process across the business
Manage, motivate, train and develop a team of Credit Controllers to meet KPIs and performance targets
Monitor aged debt and provide regular updates and insight to senior management
Implement, maintain and improve credit control procedures and best practice
Build strong relationships with customers, Sales Managers, Depot Managers and key stakeholders
Proactively manage accounts with external legal advisors and oversee escalation where required
Manage bad debt write-offs and support periodic review of bad debt provisions with the Head of Finance
Initiate and lead improvement projects relating to systems, processes and ways of working
Visit customers and depots to support collections activity and provide onsite training where required
Undertake general finance and departmental duties as required
About You
You will be a confident and experienced Credit Control or Finance professional with strong leadership skills and a hands-on approach. Youll be comfortable working autonomously, communicating at all levels, and balancing firm financial control with excellent customer service.
Essential Skills & Experience
Proven experience in credit control or debt management, ideally in a managerial or supervisory role
Strong leadership and people management skills
Results-driven with excellent problem-solving ability
Highly organised with strong attention to detail
Confident communicator with strong interpersonal and presentation skills
Good working knowledge of Microsoft Excel
Flexible, proactive and able to work effectively in a fast-paced environment
What Youll Get in Return
A key leadership role within a stable, family-owned business
The opportunity to shape and improve credit control practices across the company
A supportive team environment where your contribution is valued
Long-term career development opportunities within a growing organisation
Competitive salary and benefits package
Join Us!
If youre looking for a role where you can combine leadership, financial expertise and relationship-building within a values-driven organisation, wed love to hear from you.
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