We are seeking an experienced Change And Release Manager responsible for overseeing the planning, coordination, and execution of changes and releases across IT systems and applications. This role ensures that all changes are implemented with minimal risk and disruption to business operations, while maintaining compliance with governance and quality standards.
Plan:
• Publish planned release dates, in line with enterprise planned release weekends and change freezes
• Publish planned release milestones (example: Scope lock/Code Freeze, testing sigh off)
• Publish exception process if milestones are not met
• Conduct review of milestones with upstream/downstream system
• Collaboratively define and communicate release pipeline
• Publish off cycle release procedure
• Publish release tracking process (example: SharePoint side/WIKI page )
• Publish release progress report - Tableau or MicroStrategy
• Create Change requests in the relevant ITSM tool
Build /Test:
• Gather and manage release items (in JIRA)
• Assign BAU Items/Projects for Each Release (with Project Managers/Tech Leads)
• Monitor Release milestone
• Evaluate add/remove release content requests after scope lock
• Create Implementation task list with Contact Information for Release
• Conduct Release Readiness Review
• Communicate Outages to stakeholders
• Create deferred defects list
• Prepare documents for in-line QA review
• Escalate release issues
• Evaluate and approve break of code lock
• Publish Communication plan/protocol for release activities
• Set KT sessions with production support
Deploy:
• Manage Release Deployment Activities
• Prepare runbook for deployments and conduct reviews
• Create and maintain runbooks in Cutover tool
• Communicate release progress
• Escalate deployment issues
• Send Stakeholder communication if applicable
Post Deployment:
• Prepare documentation
• Conduct post release review (lessons learned)
About Us:
Ascendion is a leading provider of AI-first software engineering services. Our applied AI, software engineering, cloud, data, experience design, and talent transformation capabilities accelerate innovation for Global 2000 clients. Ascendion is headquartered in New Jersey. In addition to our remote/hybrid workforce, we have 30+ offices across the U.S., UK, Poland, Romania, India, Australia and Mexico. We are committed to building technology powered by Generative AI with an inclusive workforce, service to our communities, and a vibrant culture. For more information, please go to www.ascendion.com.
Please let me know the best time and number to connect with you or please give me a call on +44 20 3965 3724 or send your resume on (dhruti.ajmeri@ascendion.com) to discuss this further. Also, if you happen to know anyone who fits this role, please send us their resume. We do have a referral policy.