Part of Oak View Group (OVG), Rhubarb is a premium hospitality collective specialising in luxury event catering, restaurant dining and hospitality. Rhubarb deliver unique dining and venue management at some of the worlds most iconic locations. Rhubarb Managed Venues oversees food and beverage operations at some of the capital's most iconic destinations – including an immersive art experience at Frameless, the world-famous Royal Albert Hall, and the breathtaking Sky Garden with its panoramic city views. Bovingdon's Catering, our sister company, specialises in bespoke event catering and manages the acclaimed Flotsam and Jetsam cafés, bringing quality food and distinctive hospitality to both standalone venues and prestigious events. Together, we combine venue management excellence with crafted catering services, creating memorable moments whether guests are enjoying a casual café visit, attending a world-class performance, or celebrating at a landmark London location. We are looking for a Retail Support Manager to join our growing team. In this brand new role, you'll be the driving force behind operational excellence across our London café portfolio, including the acclaimed Flotsam and Jetsam venues within our Bovingdon's Catering division. Working closely with our Head of Retail, you'll move fluidly across our outlets, stepping in where needed – covering staffing gaps, troubleshooting challenges, and championing the guest experience at every touch point. This is a hands-on senior role where you'll set the standard: opening and closing, running reports, delivering light training to new starters, and ensuring every coffee is exceptional and every plate hits the mark. We're seeking an entrepreneurial hospitality professional with 5 years in F&B retail – ideally from high-street coffee chains or premium café environments. You'll work autonomously, driving your own agenda across multiple London locations. You're an aspiring leader ready to make your mark, combining operational know-how with a passion for excellence and guest delight. This is your opportunity to shape standards and support growth across a dynamic café collection within one of London's most respected hospitality groups. What we offer • Salary up to £40,000 DOE • Management development program • 40% discount in selected restaurants and venues • Meals on duty • Exposure to the wider business and events in London and beyond • Brilliant employee recognition programmes RHC is for everyone. Diversity drives innovation, strengthens our people, improves our service, and raises our excellence. Wherever you come from, wherever you are going, we’d love to hear from you. If you need any additional support or adjustments with your application, let us know and we will work with you to ensure you have everything you need. As part of the recruitment process, you will need to prove your eligibility to work in the UK. All applicants will receive a response.