Responsibilities
* Empower Your Team - By developing a team of high-performing colleagues who are dedicated to our mission of providing customers with a unique shopping experience, you work to achieve targets and deliver exceptional service.
* Enhance Customer Experience - You actively work with your management team to achieve and maintain our key customer service priorities, and guide colleagues to achieve superior store presentation and customer satisfaction.
* Expand Your Reach - Your involvement in daily operations is crucial for your store's success and is key to achieving and maintaining our vital customer service priorities.
Experience & Requirements
* Experience of supervising medium-sized retail teams in a fast-moving retail environment to achieve significantly high weekly sales targets.
* Experience of working in and managing a varied range of retail categories.
Competencies
* Prioritise and organise work
* Customer focus
* Communicate effectively
* Manage teams
* Problem solve
* Develop talent
* Commercially astute
Compensation
* Salary: £37,020 FTE
* Hours: 44 hours per week
Benefits
* Full‑time employees receive 28 days of annual leave (inclusive of bank holidays), increasing to 33 days after 5 years of service. Annual leave is pro‑rated for part‑time or alternative working arrangements.
* Contributable company pension scheme.
* 10% store discount at all our retail stores.
* Death in Service Benefit.
* Long service recognition scheme.
* Access to in‑house training programmes delivered face‑to‑face and through online learning platforms.
* MyHB colleague benefits platform with access to discounted UK‑wide retail, leisure, hospitality venues.
* Employee Assistance Programme with 24/7 confidential counselling and advice line.
* Low‑cost voluntary insured health cash plans and cancer cover.
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