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Are you a warm, professional, and experienced spa receptionist looking for your next opportunity in a peaceful and luxurious environment? We’re looking for someone just like you to join our team at HarSPA Bristol, where wellness meets excellence.
About the Role
As a Spa Receptionist, you will be the welcoming face of our spa. Your professionalism, attention to detail, and impeccable guest service will be key to delivering the exceptional standards our guests and members expect.
Key Responsibilities
* Greet all spa guests with warmth and professionalism.
* Manage appointment bookings, spa software, and client profiles with accuracy and efficiency.
* Coordinate smoothly with spa therapists and hotel departments.
* Handle payments, vouchers, and guest queries.
* Maintain a serene, well-presented reception area.
Requirements
* Availability to work early mornings, evenings, weekends, and holidays.
* Confident in using spa software (e.g., Premier Spa).
* Exceptional communication, organisational, and multitasking skills.
* Immaculate personal presentation and a calm, welcoming demeanour.
* Previous experience in a spa receptionist role is essential.
What We Offer
* A beautiful working environment.
* Complimentary use of selected spa facilities.
* Staff discounts on treatments and retail products.
* Training and career development opportunities within a luxury hospitality group.
* Meals on duty and uniform provided.
Join Our Team
If you have the experience and passion to deliver exceptional service in a tranquil setting, we’d love to hear from you.
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