Company Descrption
KJ's Laundry is an independent boutique in the heart of Marylebone, housing labels from all around the world. We pride ourselves on individuality and one to one customer service
Role Description
This is a full-time on-site role for a Shop Manager located in London. The Shop Manager will be responsible for overseeing day-to-day operations, managing store activities, preparing and overseeing online orders. Ensuring a high level of customer service and customer experience. Responsibilities include staff supervision, inventory management, and implementing store policies. Additionally, the Shop Manager will be tasked with addressing customer inquiries and complaints, maintaining store cleanliness, and driving sales to achieve business targets.
Qualifications
* Strong Communication skills
* Experience in Operations Management and Store Management
* Excellent Customer Service and Customer Experience skills
* Proven leadership and team management skills
* Ability to work independently and make decisions in a fast-paced environment
* Administration, Retail Management, or related field is a plus
* Previous experience in retail or a related industry