Job Title: Supplier Relationship Executive
Location: Leicester or Bexhill (Hybrid) - one day a week in the office preferred
Welcome to Hastings Direct
We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We're proud of the journey we're on as a company and know that our continued success will rely on the contribution of our talented colleagues.
We provide insurance for over four million customers, but we know there's even bigger opportunity out there. The fact you're now reading this job advert means we've tempted you to find out more about #lifeatHD - we really hope you like what you see, and you'll join us to share in the success of the exciting chapter that lies ahead.
We understand some people may not apply for jobs unless they feel they tick every box. If you're excited about joining us and think you have some of what we're looking for, even if you're not 100% sure we would love to hear from you.
Role overview
In this role, you'll be working across suppliers in your specific category to deliver projects and manage key suppliers, contract risk and adherence and help to drive innovation and improved value from suppliers.
You'll be helping to develop and deliver ambitious plans in partnership with our Supplier Relationship Managers, taking a proactive approach to identifying and prioritising opportunities, driving business engagement and researching latest developments, key players, innovations and opportunities with your category of supply.
Job details - you'll need to have demonstrable experience in:
* Working with our Supplier Relationship Manager team to operate strategic alignment between the business and our supplier base, aligning strategic objectives and contributing to the strategic roadmap
* Ensuring appropriate supplier meetings are conducted in line with our supplier framework, defining the agenda, chairing the meeting, minute taking and capturing follow up actions for key meetings
* Supporting operational and commercial teams with activities that allow for a better outcome for Hastings and our suppliers
* Ensuring supplier risks are highlighted and logged and have actions in place to address them and prevent issues moving forward and ensuring internal governance processes are carried out consistently for all suppliers
* Ensuring processes are in place to monitor regulatory adherence and adherence to internal quality standards and expectations of our customers and other suppliers
* Supporting the wider Supplier Relationship Manager team with any activities, initiatives and projects as required
Essential skills/experience:
* Good knowledge of motor claims handling processes and supplier contractual obligations
* Strong communication skills, both internally and externally, with the ability to promote a strong culture for the SRM team and be a 'known person' - the GO TO person for supplier support
* An understanding of complaints procedures and governance/assurance controls
The interview process
Our interview process involves the below:
* Recruiter screening call
* 1st stage interview with hiring leader
* 2nd interview with hiring leaders' leader
As a Disability Confident employer, we're committed to ensuring our recruitment processes are fully inclusive - what this means to you is if you're applying for a job with us, you'll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers website.
Regrettably, we are unable to offer sponsorship for this role.
Benefits: In addition to a competitive salary you will also receive…
Flexible working - we champion a flexible hybrid working approach - please speak to your recruiter to discuss in more detail
Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus
Financial wellbeing - as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes - discounts, cashback, free independent mortgage advice and free access to financial wellbeing support
Mental wellbeing programme - we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs
There's more! - 25 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more ….
Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve.
Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.