As a General Manager in our Leisure team, you'll lead the day-to-day operations across our leisure site ensuring they're safe, welcoming, and high performing. You'll shape strategy, inspire teams, and help communities enjoy accessible, high-quality leisure experiences.
What you'll do:
* Lead and motivate multi-site teams to deliver outstanding service and operational excellence.
* Ensure facilities meet the highest standards for safety, cleanliness, and customer experience.
* Develop and deliver business strategies and annual plans in line with contractual and growth objectives.
* Manage financial performance, driving efficiency and profitability through effective resource planning.
* Build strong relationships with customers, partners, and stakeholders to promote the 'Serco Way'.
* Foster a culture of trust, care, innovation, and pride - supporting staff engagement and development.
Qualifications:
* Proven experience managing multi-site leisure or facilities operations.
* Strong leadership skills, with the ability to motivate and develop diverse teams.
* Excellent business acumen, including experience managing budgets and delivering results.
* The ability to think strategically and translate plans into measurable outcomes.
* A collaborative approach with great communication, influencing, and stakeholder management skills., Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .
Health and wellbeing
* Free use of the gym and on-site exercise facilities, 24/7 Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres.
Training and development
* A wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.
Pension
* Up to 6% contributory pension scheme
Discounts
* Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel.
Employee networks
* Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community.
Charity
Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.
Discover more about our benefits
moreleisure.com
#J-18808-Ljbffr