Job Description
Customer Success Manager – (SaaS / property tech)\n\nSalary: £45–60k (DOE) + excellent benefits including a bonus, flexible working, private healthcare, generous pension, monthly training and more\n\nLocation: Fully Remote (with occasional UK travel) \n\nMy client is a fast-growing property tech company that’s changing the way the industry works. Over the past decade, they’ve built a strong reputation for innovation and customer service, and now they’re expanding across the UK. Their success comes down to one thing – their people.
They are a close-knit, passionate team who genuinely care about delivering an exceptional experience for customers.\n\nThey have created a brand-new role for a Customer Success Manager to join them on the next stage of their journey.\n\nWhat you’ll be doing:\n\nActing as the go-to partner for your portfolio of customers – from onboarding through to long-term success.\n\t\nBuilding strong, trusted relationships and helping customers get the most out of the platform.\n\t\nSpotting opportunities to add value, whether that’s through new features, training, or insights.\n\t\nChampioning the customer’s voice internally – you’ll make sure their feedback shapes the product roadmap.\n\t\nStaying on to...