What you will do: Maintain a strong and visible presence during all shifts. Manage and respond to customer enquiries promptly and professionally. Guide clients through every aspect of their event, ensuring guest expectations are met and profitability maintained. Communicate event details clearly to the banqueting team to ensure seamless execution. Conduct final event checks to guarantee quality delivery. Provide clear, professional written communication with clients. Train, motivate, and develop your team to deliver exceptional service. What you will have: Event Management (1 year preferred) Strong leadership, organisational, and people management skills. A passion for delivering outstanding customer experiences. What we offer; Competitive salary Opportunity for advancement and progression Flexible Shift Patterns Learning and Development Pathways Pension scheme 50% Employee food discount when dining with friends & family Free Golf Membership 10 year club – rewarding long service Complimentary daily soup, tea, coffee, cordial sodas, and filtered water on shift. Level: our new on-demand pay system with integrated payroll savings, intelligent budgeting, and expert financial guidance. We celebrate our staff at the Annual Lisini Ball, a special evening of fun, food, and recognition. 24/7 support from our Employee Assistance Programme, partnered with the Burnt Chef, providing help whenever you need it. Annual Lisini Ball 20% off events We will reward you, invest in you and give you every opportunity to progress and grow within an exciting, forward-thinking company. We are a Disability Confident Employer, committed to fostering an inclusive and supportive workplace where everyone can thrive. We welcome applications from people of all backgrounds and experiences, including individuals with physical or mental health conditions. If you require any adjustments or support during the interview process or after the appointment, we’d be happy to discuss your needs. Awards Best Hospitality Employer 2025 Highly Recommended in the Hospitality Health Employer Category 2025 So why not join the family? We’d love to meet you.