Operational Support Grade: Ensuring a Safe and Efficient Prison Environment
We are seeking a motivated individual to join our team as an Operational Support Grade. In this role, you will play a vital part in maintaining the smooth operation of a busy prison.
Your responsibilities will include security and searches at the gate, managing deliveries, supervising visitors, monitoring phone calls and CCTV, and more. This fast-paced role requires good communication skills, calmness under pressure, and excellent judgement.
You will work a variety of shifts, including weekend and night shifts, to ensure that everything runs smoothly. As an Operational Support Grade, you will have limited contact with prisoners, although this may vary depending on the specific prison.
This role is an excellent opportunity to gain significant knowledge and experience of how a prison operates. It can also provide opportunities for progression and development within the organisation.
Key Benefits:
* Competitive salary and annual leave entitlements
* Access to a paid Level 2 apprenticeship in customer service
* Generous pension scheme and season ticket loan facilities
* Employee Assistance Programme and Cycle to Work scheme
If you are a self-motivated individual with excellent communication skills and a calm temperament, we encourage you to apply for this exciting opportunity.