Overview
A grand, traditional pub in London Bridge, The Barrow Boy and Banker draws a crowd of city workers during the week and tourists at the weekend. Popular for its pies and ales, you can expect a busy, bustling atmosphere. This is a unique role where we will need this Assistant Manager to take ownership of events for the site.
Responsibilities
* Take ownership of events for the site and manage the event experience, ensuring excellent customer service over the phone, via email, and in person.
Requirements
* Experience in using Collins or similar booking platform.
* Previous experience working in a pub/hotel environment with function spaces.
* Good understanding of Microsoft Office programmes (Word, Excel, PowerPoint, Publisher).
* Understanding of online presence management (including social media, website, listings).
* Ability to deliver amazing customer experience both over the phone/email and in person when managing the event.
What we offer
* An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
* Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
* Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
* 25% discount on food and drink across all our pubs and hotels for you and your friends and family; increasing to 30% after one year, 35% after three years and 40% after five years.
* A fair share of tips, paid on top of your hourly pay and paid on a weekly basis.
* Discounted hotel stays at Fuller’s Family hotels. Access to My Fuller’s – online benefits platform with savings at retailers and discounted gym memberships, cinema tickets, and more.
* Healthcare Cash Plan – after one year you will have access to a 24-hour GP service and the ability to claim money back for dental and eye-care appointments.
* Full induction and training.
* Option to receive up to 35% of earnings as you earn them with Wagestream.
What we look for in an Assistant Manager
* Ability to create a friendly atmosphere for the team and customers.
* A hands-on leader with the ability to manage the day-to-day running of the business.
* A confident manager with great decision-making skills.
* Enjoy working in a fast-paced environment.
* Interest in learning new skills to enhance your career with our industry-leading training and development.
* Great communication skills.
* Passion for fresh food, great wines, and engaging service.
Experience
* English – Advanced
* Employment: Full-time
* Salary: £13 – £16 hourly
* Starting time: Immediate start
About Barrowboy and Banker
A popular pub in London Bridge, The Barrowboy & Banker serves fresh ales, craft beers, a seasonal menu and pies in stunning surroundings near Borough Market.
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