Ontic, a leading licensor and manufacturer of complex engineering parts for the global aerospace and defence industries, is now recruiting for a Head of Quality to join our MRO Europe business, where you'll be responsible for the execution of the overall Operations Quality strategy for the site.
This role will be based at our newly created Ontic Tewkesbury site, with travel between all Gloucestershire sites expected.
Ontic is more than just a business; we're a community of innovators who foster a culture where talent thrives, ideas flourish, and careers are built. We're committed to excellence and continuous improvement, ensuring we remain industry leaders.
The Role:
The Head of Quality acts as the primary contact for the site regarding all quality issues, liaising with employees, customers, and suppliers. Reporting to the Site Director and collaborating closely with the Quality Director, the role involves managing airworthiness directives for MOR/VOR, ensuring product safety, and overseeing the safety and quality of employee and MRO articles. The Head of Quality will be crucial in the product safety release process for MRO articles.
About you:
At Ontic, our culture is key to our success. We seek individuals with the right skills who thrive in our recognition and empowerment environment.
To succeed, you'll lead and develop the MRO Quality team, overseeing Quality Engineers, certifying staff, and inspection teams to ensure compliance with regulations, legislation, and business standards. You will set and meet quality KPIs, foster a 'just' culture, and promote a 'right first time' approach. As a vital member of the Site Leadership Team, you will contribute to overall business success by implementing RCCA best practices, building problem-solving capabilities, and preventing issues proactively. You will handle escalation of operational quality concerns, lead team development, manage budgets, and ensure transparent communication with customers. Additionally, you'll maintain and optimize internal systems (ERP, Power BI, Q Pulse), support licensing and compliance, manage site exhibitions, and liaise with global teams and regulators to uphold standards.
We care about your well-being and offer benefits supporting your financial, physical, and mental health, fostering a culture of recognition and empowerment.
Our benefits include:
* Up to 29 days annual leave plus Bank Holidays
* 10 hours paid volunteering time
* Annual bonus scheme
* 24/7 Employee Assistance Program (EAP)
* Retail discounts and offers
Best place to work
We are proud of our recognition:
* #9 in Best Companies’ Q3 leaderboard for Best Manufacturing Company
* 72.5% of employees are proud to work at Ontic, per our 2023 survey
Our rapid growth and empowerment culture drive our success, with a focus on autonomy and innovation.
Our values
Our core values are:
* Sharing a common sense: a global family of specialists passionate about precision.
* Having the freedom to choose: challenging norms and innovating.
* Creating opportunity: being change-makers with a can-do attitude.
We seek dedicated, enthusiastic individuals eager to improve and grow with us!
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