Our client, one of the largest independent freight forwarders in the midlands, offering worldwide transport services by air, road and sea are looking for a Road Freight Operator to be based at their offices in Redditch.
On Offer:
* An opportunity to join a highly regarded global logistics provider and form part of a vibrant and supportive team
* Monday – Friday, 8:30am – 5:30pm working pattern.
* Offering an attractive salary of c.£34K, dependent on skills and experience
* Modern Office in the centre of Redditch
* Contributory Pension
Main Purpose of the Role:
This position forms part of the existing Road Freight Operations Team. It requires the jobholder to Coordinate the day to day UK & European road transport sections and all of the related administration. To build relationships with the existing clients and always deliver a high standard of customer care.
Duties and Responsibilities of the Road Freight Operator:
* Manage the day to day bookings of European and UK road transport jobs
* Processing where appropriate both export and import customs clearance.
* Manage the warehouse and coordinate both goods in and goods out,
* Driving a forklift and loading and unloading vehicles.
* Managing the warehouse stock and reporting to customers.
* Raising job files and all appropriate paperwork
* Processing jobs through Fast Freight software system
* Extensive client liaison to include quotations, follow up, bookings and problem solving
* Extensive supplier liaison to include rate negotiations, bookings and problem solving
* Internal liaison with the Sales Team, assisting with quotations and service information
* Managing the jobs from start to finish in line with the client expectations and communicating effectively any service issues
* Maximising the gross profit by negotiating with the supplier base
* Proactively contacting the existing clients to maximise business potential
* Invoicing jobs on completion
* Populating internal analysis and key statistics
* To be involved in the operations and sales meetings, where current jobs, quotes, problems, entertaining and other relevant topics are discussed along with the previous week’s trading activity
To Be Considered:
* Must have European road freight forwarding or UK transport operations experience
* Warehouse experience.
* Forklift license (Training can be provided)
* Strong Customer Service or Sales experience in rate negotiations and delivering quotations
* Good communication skills
* Good organisational skills
* Good attention to detail
* Can work to deadlines and handle pressure
For more details, please contact Willis Global - a leading Recruitment Consultancy for the Supply Chain & Logistics Industry