IT Support / IT Operations Specialist – Manufacturing Environment (Rochdale)
Qualifications, skills, and all relevant experience needed for this role can be found in the full description below.
Location: Rochdale, Manchester (Onsite)
Contract: 6 Months (Extension Highly Likely)
Start Date: ASAP
Rate: Open & Negotiable (Outside IR35)
Working Hours: Saturday–Monday, 06:00–18:00 + On-Call 18:00–23:00 (Sat & Sun)
Are you an experienced IT Support or Operations Specialist looking for a new contract opportunity?
We’re supporting one of our clients in the manufacturing sector with the recruitment of an on-site IT Support / IT Operations Specialist to join their new production facility in Rochdale.
This role is ideal for someone who enjoys working close to production, combining hands-on IT support with factory systems such as MES, WMS, ERP, and automation technologies.
Key Responsibilities
* Provide hands-on IT support across both production and office environments
* Support and troubleshoot MES, WMS (WAMAS, Lighthouse), and ERP systems
* Monitor and maintain factory IT infrastructure and networks (Cisco wired & Wi-Fi)
* Perform SQL-based troubleshooting and assist with system integrations
* Document incidents, resolutions, and updates using the ITSM system
* Collaborate with internal IT teams, external vendors, and automation specialists
Ideal Profile
* Proven experience in IT Support or IT Operations, ideally within a manufacturing or industrial environment
* Strong knowledge of Windows, Office 365, SQL, and networking (Cisco)
* Hands-on experience with MES/WMS/ERP systems is highly desirable
* Flexible, proactive, and comfortable working independently in a production setting