My client is a successful underwriting agency with over a decade’s experience of supplying fleet insurance to companies up and down the UK. From their HQ in London and small branch network they use a wide range of brokers to offer a personal, tailored service to meet the needs of Hauliers, Couriers, Standard and Non-Standard fleets. The business now seeks to recruit an experienced Motor Damage & Injury Claims Handler to join their growing team. Reporting to the Claims Manager, you’ll play a key role in managing claims from initial notification through to settlement, delivering outstanding service to brokers and customers along the way. Key Responsibilities - Manage motor damage and injury claims from first notification through to final settlement. - Liaise with brokers, customers and third parties to establish claim circumstances and progress claims efficiently. - Set and maintain accurate claim reserves. - Provide regular updates to brokers and third parties throughout the claims lifecycle. - Deliver excellent customer service while building strong broker relationships. Skills & Experience - Ideally 2 years’ claims handling experience. - Strong customer service and communication skills. - High attention to detail. - Effective negotiation skills. - Ability to work under pressure and manage deadlines. What We Offer - Competitive salary (negotiable based on experience). - Monday–Friday working hours (9am–5pm) – no weekend work. - Modern Belfast office environment based near Queens University. - CII exam sponsorship to support your professional development. - 25 days annual leave. - Company pension scheme. - Hybrid working (3 days office based). Interested? Contact Bill Ashe at Staff Source by sending in your CV using the apply link.