Social network you want to login/join with:
* 25 days holiday (purchase up to 5 extra days holiday)
* Annual Bonus
* Healthcare benefits (medical, optical, hearing, dentistry, and new child payments to support new parents)
* Access to company share scheme
* Up to 7% pension (matched by company)
* Refer a friend bonus
* Employee reward platform (retail discounts and other employee rewards)
* Life insurance
* Laptop, phone, van
* Industry-leading CAT product training
* Overtime
Additionally, you will benefit from enhanced maternity and paternity packages, family-friendly policies, flexible working options, mental health support from a team of 40+ first aiders, employee wellbeing solutions, opportunities to work with your charity of choice, and length of service & recognition awards.
Main Job Functions
You will respond to customer field repair and service requests, diagnosing issues and providing detailed explanations to customers and Finning to generate quotes efficiently.
* Provide estimated arrival times based on job instructions, customer location, machine details, and current work situation.
* Coordinate with customer site management to register your arrival and ensure adherence to site procedures.
* Diagnose equipment problems in discussion with operators and supervisors, using specialized tools, to inform the necessary work and prepare quotes.
* Identify required parts, requisition them, and coordinate delivery times for scheduling service visits.
* Undertake repairs and servicing on Caterpillar engines and generators.
Education and Experience
* LDV driving license.
* NVQ Level 3 (preferred) or equivalent experience, with significant service engineering background.
* Experience with gas and diesel engines, and generators (LV and HV).
Knowledge
* Proficiency with diagnosis tools and equipment.
* Experience in assembly/disassembly of diesel engines and components.
* Apprentice-trained (NVQ Level 3) or equivalent workshop experience.
* Knowledge of gas and diesel engines, and generators (LV and HV).
At Finning, we believe our people are our greatest asset. Our comprehensive benefits include 25 days holiday, pension scheme, healthcare, share scheme, and flexible benefits.
If you're interested in working for a global organization with industry-leading training and a competitive package, apply online today.
We are committed to diversity and inclusion. Finning is an equal opportunity employer, encouraging applications from all backgrounds and identities. We do not discriminate based on gender, race, ethnicity, religion, age, sexual orientation, marital or family status, or disabilities. We also provide reasonable accommodations during the recruitment process. Finning is a forces-friendly employer, having signed the Armed Forces Covenant, supporting service members and their families.
#J-18808-Ljbffr