Join the excitement at Edmund Optics, where we contribute to shaping the future with optics, imaging, and photonics. As a leading provider of off-the-shelf optical components, we're on a mission to enable innovative technologies across various industries, from high-speed factory automation to cutting-edge DNA sequencing.
At Edmund Optics Europe, we're committed to building a vibrant community. As part of our team, you'll work with dynamic, diverse individuals from various backgrounds, all focused on providing excellent technical customer support.
Job Title:
Customer Support Specialist (Optics & Photonics)
Location:
York (UK), Mainz (Germany), or Lyon (France) – location preference depending on the candidate
Job Category:
Customer Support / Technical Support
EU Work Permit Required:
Yes
Job Reference:
69669965fe0f
Job Views:
4
Posted:
05.05.2025
Expiry Date:
19.06.2025
Job Description:
As a key player in our customer support team, you'll be the go-to expert for technical assistance in Europe. Your responsibilities include helping customers select the right products, managing accounts, and participating in projects like writing articles or designing demos. This role offers a dynamic and engaging work environment.
Essential Functions:
1. Providing technical assistance and product recommendations
2. Handling customer inquiries and managing accounts
3. Collaborating with global teams and supporting marketing initiatives
Qualifications:
1. Bachelor's degree in Science or Engineering
2. Fluent in French and English
3. Proficient with MS Office
4. Strong communication and problem-solving skills
What We Offer:
Join Edmund Optics for a rewarding experience with a competitive salary and perks such as:
* Company pension scheme
* Private medical & dental insurance
* Extensive training and development opportunities
* Cycle to Work scheme / Jobbike program
* Company events
Be part of a passionate, forward-thinking team that knows how to enjoy their work. Apply now and help us shape the future of optics!
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